FAQs

1. Common Questions

Q: What is Socks of Africa?

Socks of Africa creates premium quality socks inspired by the bold and distinctive colors, architecture and cultural artifacts found throughout the African continent.

Q: How does your subscriptions work?

When you subscribe, we'll send you a pair of premium socks in the mail every month for as long as you want.

Q: How much does it cost?

One time purchases are $13.95  and subscriptions are $12 per month. We offer 6-month and 12-month subscription plans which are also great for gifts.

Q: How often are subscriptions delivered?

You'll receive a fresh pair of socks every month. You can skip a month or pause a shipment. To do this, login to your account and click on 'Manage my Subscriptions'.

Q: Will my subscription renew automatically?

Yes, your subscriptions will automatically renew. To modify, skip, or cancel your subscription, log into your account and click on "Manage my Subscriptions."

Q: Do you ship internationally?

Yes! However, with international orders, it can take up to 4 weeks for your socks to arrive once shipped. Please note that, depending on where you live, your home country may charge you for customs.

Q: What size are the socks?

Our socks will fit US mens shoe sizes 8-14 and US womens 10-14. It is the perfect range for a perfect fit.

Q: What are the socks made of?

Our socks are made with high-quality combed cotton, polyester, nylon, and spandex. Our socks are 200 needle manufactured, which means that they are super soft socks with just the right amount of stretch.

Q: I don't live in the U.S. Can I still subscribe?

Yes absolutely! We offer international shipping to any country where shipping is available. Please note, that international orders can take up to 4 weeks for your socks to arrive.

 

2. Ordering & Account Questions

Q: When will my socks ship?

One time purchases are shipped within 2-3 business days and subscription are sent at the beginning of each month. Once your order has shipped, you'll receive a confirmation email. International orders can take up to 4 weeks to arrive depending on the country. 

Q: Can I buy a subscription for someone else?

Absolutely! You can gift 6-month and 12-month subscriptions to anyone who needs their socks upgraded. 

Q: How do I can cancel my subscription?

You can cancel online and logging in to find your account details. Find the subscription you desire to cancel, hit cancel, and you’re all done.

Q: How do I change my shipping address?

You can change your address online, by going to your account and click "edit" to change address.

Q: How do I check my order status?

You can check your order status online, by going to your account to view your pending orders.